Client Audit
The client audit allows you to track any changes made to client-related information within FireArrest. This includes updates to client details, custom materials and service types. It is a useful tool for maintaining accountability and visibility across your client records. This guide explains how to view and interpret the client audit log from the admin centre.
Updated: 27/10/2025
What this audit shows?
The client audit provides a detailed log of administrative activity across your FireArrest account. Each entry captures:
- The User who the made the change.
- The action they performed (e.g. enabling custom service type costings etc).
- The area affected (e.g. the client affected etc).
- The Timestamp of when the action occurred.
Steps to filter an audit
- From the admin centre, select audit trail.
- Select client audit.
- (Optional) Select from date.
- (Optional) Select to date.
- (Optional) Select by Whom.
- (Optional) Select Action type.
- Select search.
Why it matters?
The Client Audit plays a key role in maintaining transparency and control across your FireArrest platform. By keeping a detailed record of every administrative action in relation to clients, it:
- Helps trace back changes if something is not what is expected.
- Supports internal reviews, audits and quality assurance processes.
- Reduces the risk of unauthorised or accidental changes going unnoticed.
- Encourages accountability across your admin team.
- Provides a clear activity trail for training, support, or compliance checks.
Whether you are troubleshooting an issue or reviewing system use, this audit ensures there’s always a clear, timestamped log to refer back to.